Front Office and Patient Care Coordinator:  $24-$30/hr

Full time, Monday - Friday, 8:30am – 5:00pm  

 

Synergy Natural Medicine Clinic – Monrovia, CA

Synergy Natural Medicine Clinic is a holistic, patient-centered clinic led by Dr. Jennifer Wicher, ND, who has provided integrative care since 2003. She offers a full spectrum of naturopathic medical services, including general practice consultations, IV nutrient therapy, regenerative injection therapies, and wellness support for a variety of health concerns.  Our mission is to help patients restore and maintain health through evidence-based natural medicine, personalized treatment plans, excellent support, and compassionate care. We are a small, collaborative team that values professionalism, empathy, attention to detail, and genuine connection with our patients.

 

We are seeking an experienced Front Office and Patient Care Coordinator to join our team. This position combines front office responsibilities with patient coordination duties, and is central to creating an excellent patient experience, and our patients long-term success. We provide a supportive work environment, develop meaningful patient relationships, and opportunities for growth within a well-established integrative medical practice.

 

The ideal candidate has at least 5 years of medical front office experience, and enjoys maintaining a smooth, welcoming, and efficient clinic environment. Experience with EMR, and familiarity with coding is preferred, and a strong interest in wellness and holistic healthcare is strongly preferred. Local candidates are encouraged to apply.

 

Key Responsibilities

• Serve as the first point of contact for patients — answer phones, greet visitors, and manage communications

• Maintain organized patient records and clinic documentation

• Onboard new patients and guide them through the intake process

• Schedule and confirm appointments accurately and efficiently

• Assist with prescription refills, prior authorizations, and patient inquiries

• Manage patient check-in and check-out, including payment processing

• Maintain up-to-date patient records and ensure patient confidentiality

• Support daily office operations and ensured a clean, welcoming environment

• Support monthly administrative tasks

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Compensation and Benefits

• Pay rate: $24–$30 per hour, depending on experience and qualifications

• Performance bonus: Eligible after 6 months of service.

• Retirement plan: SEP IRA contributions up to 25% of pay

• Vacation & Sick pay

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To apply, please send your resume to bill@synergynaturalmedicine.com, and please include a 100 word summary of why you believe this job is right for you.​​

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