WEBSITE TERMS AND CONDITIONS

Effective Date: October 15, 2026

Welcome to the website of Synergy Natural Medicine Clinic ("the Clinic," "we," "our," or "us"), located at www.synergynaturalmedicine.com. These Terms and Conditions describe the use of our website and the limitations of the information provided. By accessing or using this website, you agree to these Terms and Conditions to the extent permitted by applicable law.

1. General Information

Our website provides general information about Synergy Natural Medicine Clinic, our healthcare services, naturopathic medicine, integrative healthcare, dietary supplements, and related educational topics. Website content is intended for general informational and educational purposes. These Terms apply to our public website and do not replace patient agreements, informed consent documents, clinical policies, or our Notice of Privacy Practices.

2. Medical Disclaimer

Information on this website is not intended to replace professional medical advice, diagnosis, evaluation, or treatment. Health information, treatment descriptions, laboratory testing information, nutritional recommendations, and supplement discussions may not be appropriate for every individual. You should consult an appropriately licensed healthcare professional before making decisions concerning your medical care. Use of this website does not, by itself, establish a healthcare provider-patient relationship with Synergy Natural Medicine Clinic or its healthcare providers.

A provider-patient relationship is established through applicable clinical registration, evaluation, and treatment processes.

3. Medical Emergencies

This website is not intended for emergency medical assistance. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical care. Do not rely on website content, ordinary email, or electronic messages for urgent medical concerns.

4. Accuracy of Website Information

We make reasonable efforts to provide accurate and current information. However, medical knowledge, treatment recommendations, available services, pricing, and other website information may change. We do not guarantee that all website content is complete, current, or free from errors.

Descriptions of healthcare services do not guarantee treatment availability, suitability, effectiveness, or particular clinical outcomes. We may update, correct, or remove website content when appropriate.

5. Patient Communications and Confidentiality

Our website provides telephone numbers and email addresses for general inquiries.

Please do not send confidential medical information, diagnoses, medical histories, laboratory results, or sensitive treatment questions through ordinary email. Patients should contact our office by telephone or use an approved secure communication method for confidential medical matters.

Patient information received by the Clinic will be handled according to applicable federal and California confidentiality requirements.

6. Electronic Health Records and Patient Services

Synergy Natural Medicine Clinic is transitioning to Jane App as its primary electronic health record and practice management system. Jane App will support authorized clinical and administrative functions, including patient intake, medical histories, electronic medical records, scheduling, clinical documentation, and patient communications. Our public website, hosted by Wix, is primarily informational and is separate from our designated clinical recordkeeping system. The handling of protected patient health information is addressed in our separate Notice of Privacy Practices.

7. Third-Party Websites and Services

Our website may contain links to independent third-party websites and services, including Fullscript, Jane App, and other healthcare-related resources. These services may have their own terms, privacy policies, and security practices. We do not control the content, availability, or independent privacy practices of third-party websites. Visitors should review the applicable terms and policies when using external services. Nothing in this section limits the Clinic's obligations concerning patient information shared with healthcare service providers.

8. Dietary Supplements and Healthcare Products

Our website may provide general information concerning dietary supplements, nutritional products, and other healthcare-related products. Dietary supplements may have side effects, contraindications, or interactions with medications and medical conditions. Patients should consult an appropriately qualified healthcare professional before beginning, discontinuing, or changing supplements or treatment regimens. Product descriptions and educational information do not constitute guarantees of safety, effectiveness, or particular clinical outcomes. Product availability and pricing may change.

9. Intellectual Property

Unless otherwise indicated, original written content, photographs, graphics, logos, website design, and other materials on this website are owned by Synergy Natural Medicine Clinic or used with appropriate permission. Visitors may view or print website content for personal, noncommercial educational purposes. Unauthorized commercial reproduction, redistribution, or modification is prohibited except as permitted by applicable law. Third-party trademarks and materials remain the property of their respective owners.

10. Appropriate Website Use

Visitors agree not to use the website for unlawful activities or in ways that interfere with its operation, functionality, or security. Unauthorized access attempts, malicious software, interference with website systems, and misuse of website materials are prohibited. We may take reasonable measures to protect our website and its visitors.

11. Website Availability and Limitation of Liability

We make reasonable efforts to maintain website availability and functionality but cannot guarantee uninterrupted or error-free operation. To the extent permitted by applicable law, Synergy Natural Medicine Clinic is not responsible for losses arising solely from temporary website interruptions, technical errors, or reliance on general educational website content without appropriate professional medical guidance. Nothing in these Terms and Conditions is intended to waive or limit patient rights, medical confidentiality obligations, professional healthcare responsibilities, or liability that cannot lawfully be excluded.

12. Privacy

Our website visitor privacy practices are described in our separate Website Privacy Policy.

Our handling of protected patient health information is described in our Notice of Privacy Practices.

13. Changes to These Terms

We may revise these Terms and Conditions when our website, services, or applicable legal requirements change. Updated Terms will be published on our website with a revised effective date.

14. Contact Information

Synergy Natural Medicine Clinic

Dr. Jennifer Wicher, ND

698 West Foothill Boulevard
Monrovia, CA 91016

Telephone: (626) 303-3300
Email: drwicher@synergynaturalmedicine.com
Website: www.synergynaturalmedicine.com